Privacy Policy
Effective Date: September 1, 2025
Fluffy's Hibachi ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, book reservations, or use our services.
1. Information We Collect
We may collect and process the following information:
Personal Information
Name, email address, phone number, and other details you provide when booking services or contacting us.
Payment Information
Payment details are collected when you make a purchase. Transactions are securely processed through third-party payment providers; we do not store your full payment information.
Automatically Collected Information
IP address, browser type, device information, and pages visited, collected via cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process reservations and payments.
- Provide customer support and respond to inquiries.
- Send SMS and email communications related to your reservations (e.g., confirmations, scheduling changes, arrival updates).
- Send promotional messages if you have explicitly opted in.
- Improve our website, services, and customer experience.
- Comply with applicable laws and regulations.
3. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- Service Providers: With trusted third parties who assist in payment processing, analytics, or communication services.
- Legal Requirements: When necessary to comply with the law, enforce our agreements, or protect our rights.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site performance, and improve our services. You may adjust your browser settings to block cookies, but some site features may not work properly.
5. Data Security
We implement industry-standard technical and organizational measures to safeguard your information from unauthorized access, disclosure, or misuse. While we take reasonable precautions, no system is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access or correct your personal information.
- Request deletion of your data.
- Opt out of marketing communications.
To exercise these rights, contact us at info@fluffyshibachi.com.
For SMS communications, you may reply STOP at any time to unsubscribe or HELP for assistance.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us: